FAQ's

What types of jewellery do you offer?

We offer a wide selection of fine jewellery including rings, necklaces, earrings, bracelets, bangles, and customdesigned pieces in Pearls, Gold, Diamonds, Silver and with Certified Gemstones.

Do I need an appointment to visit your store?

No appointment is necessary. Walk-ins are always welcome. However, for custom consultations or high-value purchases, we recommend scheduling an appointment for personalized service.

Do you offer jewellery for men and children as well?

Yes, our collection includes elegant and stylish pieces for men, women, and children.

Are your diamonds and gemstones certified?

Yes. All diamonds are accompanied by certifications from recognized laboratories such as GIA, IGI, or HRD. Gemstones are verified for authenticity and quality.

Do you have real South Sea Pearls?

Yes, we proudly offer genuine South Sea pearls — among the rarest and most luxurious pearls in the world.

Do you sell hallmarked gold and silver?

Absolutely. Every gold piece is BIS hallmarked (or per your country’s standards), ensuring purity and peace of mind.

Do you have any gold scheme offers?

Yes. We are offering My Gold Plan Scheme. When you’re visiting our store please ask our team. They will provide you the complete details.

Do you sell zodiac sign gemstones?

Yes, we do! we offer a thoughtfully curated collection of zodiac sign gemstones aligned with each astrological sign. All our stones are ethically sourced and can be accompanied by certification upon request.

Can I customize or design my own jewellery?

Yes, we specialize in bespoke jewellery. Our design consultants can work with you to create a piece that perfectly matches your vision and budget.

What payment methods do you accept?

We accept all major credit/debit cards, UPI, net banking, cash, and selected mobile wallets.

Do you offer delivery services?

Yes, we offer secure and insured delivery across the country and selected international destinations.

Do you offer corporate gifting or bulk purchases?

Yes. We provide tailored solutions for corporate gifting, award ceremonies, and special events. Custom branding and packaging are available for larger orders.

What’s the difference between 14k, 18k, and 22k gold?

These refer to the gold content in a piece:

• 14k gold: ~58.3% pure
• 18k gold: ~75% pure
• 22k gold: ~91.6% pure

Each offers unique benefits in terms of durability and colour. Our consultants can help you choose the right type based on your needs.

How can I learn more about diamonds and gemstones before purchasing?

Our in-store experts are always available to guide you. We also offer educational resources on our website to help you understand cuts, clarity, carat weights, and more.

Do you offer lab-grown diamonds?

No. We offer only natural diamonds.

Is jewellery a good investment?

High-quality fine jewellery—especially pieces with certified diamonds, natural gemstones, and precious metals—can retain or increase in value over time. We can guide you on investment-grade purchases.

Do you offer gift wrapping or packaging?

Yes. All purchases are elegantly packaged in our signature gift boxes. Complimentary gift wrapping and personalized notes are also available upon request.

What is your return or exchange policy?

Returns or exchanges are accepted within 07 days of purchase, provided the item is in original condition. Custom or engraved pieces may not be eligible.

Do you offer delivery services?

Yes, we offer secure and insured delivery across the country and selected international destinations.

Can I track my order?

Yes, once your order is shipped, you will receive a tracking number to monitor your shipment in real time.